New Covid-19 Advice, shared by CSF Languedoc (nos 18&19)

Welcome to our eighteenth bulletin during the Coronavirus epidemic. In this issue we have
information about:
• Managing Covid-19 risks to ourselves and others, (increased travel, removal of
quarantine between UK and France, continued travel ban for US, preventative
behaviours, good practice with masks)
• Brexit preparations / applications for residency permit (Carte de Sejour)
• Information about the StopCovid app
• Scams and fraud
Please note that the situation in France is subject to less frequent change. We will
only issue Bulletins whenever there is new information of significance / substantial
We hope you find the content of this Bulletin useful and we wish you a safe and
enjoyable summer.

Managing Covid-19 risks to ourselves and others
The French Government has lifted most confinement restrictions. Quarantine requirements
between the UK and France no longer apply, however travel to other countries is advised
against where non-essential. Bans are still in place for travel from some countries, notably
the US.
The virus remains in circulation, with 307 clusters identified since 9 May. It has been easier
to manage these clusters with greater public awareness of symptoms and appropriate
actions, increased ability to trace contacts, and a much lower number of cases than at the
height of the epidemic. The government remains concerned about the possibility of a second
Regular government announcements and information briefings continue to ask people to be
sensitive to the risks of spreading Covid-19 and to maintain preventative behaviours –
particularly if in, or likely to be in, contact with, a higher risk group.
At Cancer Support France-Languedoc, our purpose is to support people touched by cancer,
meaning we have high numbers of ‘at high risk’ contacts amongst our clients, and our
volunteers. All of our Active Listeners have been advised to identify their own personal risk
levels and boundaries, and to talk these issues through with their clients, helping clients to
do the same. This way we can be aware of and manage risk, and maintain appropriate
contact to deliver support. It is worth noting that many of our Active Listeners have moved to
most client support being by phone or computer, with face to face contact being mainly for
hospital support (where hospitals allow this – not all do), or outdoors, where risks are lower.
We always seek to maintain good preventative behaviours.
The local Health Authority (Agence régionale de santé [ARS] Occitanie) has issued extra
warnings for the holiday season, recognising that 12 million tourists are expected in the
region over the summer holiday period. With more borders being open, and quarantine no
longer being applied for visitors from most countries, they are promoting greater adherence
to good preventative behaviours including:
• maintain social distance
• wash your hands for at least 20 seconds a time, with soap, at least 4-6 times a day
as well as before and after most daily activities
• avoid touching your face unless your hands have just been washed as above
• wear a mask (following good practice) for indoor contact with people outside your
own household and make sure they are wearing theirs to protect you *see guidance
• deal effectively with food and food packaging after shopping (disposing of packaging,
washing items, and hand washing)
• prepare food using good hygiene principles (both hand washing and washing of food)
• air your home (at least for 10 minutes every morning and evening) and maintaining
the hygiene of any ventilation system in use
• disinfection of regularly handled surfaces, such as door handles, taps, toilet flushes
etc (hot water deactivates the disinfecting property of bleach, so only cold water
should be used to dilute any bleach used for these purposes) and phones/computers
etc (using 70% alcohol wipes)
• wash bedding, towels and tea towels at 60°C, with all other items at 40°C
• regular cleaning of bathroom areas
• regular disposal of rubbish and recycling
*Wearing a mask
If used improperly, wearing a mask can be counterproductive.
Source : FranceInfo:
Before handling the mask, wash your hands with soap and water or disinfect them
with a hydro-alcoholic gel.
If you have early Covid-19 signs, which are:
• cough
• fever
stay at home and self-isolate. Phone your GP to discuss your symptoms/how you are
feeling. (Do not go to visit your doctor with symptoms). If it is out-of-hours, you can call
an out-of-hours service, either as directed by your GP, or using SOS Médecins, Tel: 3624
(note, this costs your standard call rate + 15c p minute).
• If you are unsure of the seriousness of your symptoms, check with your doctor.
• If you develop difficulty breathing, phone the emergency health response/ambulance
service on 15 or 114 (for anyone with hearing difficulties).
Where a GP thinks a test is appropriate, they will provide a prescription and further
information. Also, it is possible to pay for a test and have it without a prescription. A company
providing tests with or without prescription locally is Biomed34:

Brexit preparations / applications for residency permit (Carte/Titre de Sejour)
From 1 July 2021, anyone British, who does not also have European nationality, and whose
main residence is in France (please note restrictions on stay for non-permanent residents –
no more than 90 in 180 days), will be obliged to have a residency permit (Carte/Titre de
The French government had planned to have an online application process for this purpose
available from July 2020, however this is now delayed until October 2020, providing a
shorter time period for applications to be made.
Government information in English about the rights of British people living in France can be
found on the following websites:
Citizens’ rights groups are also sharing information about Brexit and its consequences,
including the need to apply for a residency permit and guidance on how to do so (when
Two recommended groups can be found on the following links:
Guidance about the application system is not yet available and this is something we will aim
to provide information about in the future.

StopCovid app
The French StopCovid app has been devised to allow tracing where people using the app
come into contact, and one or other person is identified as having Covid-19 within a twoweek
period of that contact.
The app was delayed until agreed by the Commission nationale de l'informatique et des
libertés (CNIL) [the National Commission for Data Protection].
The CNIL was particularly pleased that some of its recommendations were followed on the
anonymisation of contacts, the duration of data backup (14 days), the fact that it is the
Ministry of Health who is responsible for information from the app, and that there is freedom
of choice about whether or not to install StopCovid on your smartphone, without any
negative legal consequence (on access to public transport for example).
The Privacy Note confirms:
• It doesn’t track location, only stores details of phones running the app that the user
has been near to for 15 minutes or more.
• If someone with the app tests positive for Covid-19, they will get a code to enter and
that will activate an alert to the devices registered as being nearby for 15 minutes or
more over the last 14 days. It is then up to the recipients of the alert to take action. All
of this is done anonymously.
The app can be used on both iPhones (App Store):
and Android phones (Google Play):
CSF-Languedoc members have tested it on both Android and iPhones with French and UK
mobiles. The app is easy to install and provides an interface in English if this is the language
you use on the phone.
It uses Bluetooth technology and there have been some reports that it can use a lot of
battery, though this varies. Some people choose to deactivate it when at home and
reactivate it on leaving home. The issue here is that if someone forgets to reactivate it, it will
not offer the service for which it is designed.

Scams and fraud
Scammers and fraudsters continue to take advantage of the changes brought by Covid-19.
Recently there have been a spate of Scam phone calls in the name of Orange.
The golden rules to stay safe are:
• do not respond / reply to any emails, texts or phone calls that are unusual
• never give out your personal details or PINs, passwords etc.
Cancer Support France-Languedoc (CSF-L), Covid-19 response

Welcome to our nineteenth bulletin during the Coronavirus epidemic. In this issue we have
information about:
• French Government advice and law – wearing masks in enclosed public
spaces required from week commencing 20 July 2020
Wearing masks in enclosed public spaces –
advisory now, REQUIRED from next week, week commencing 20 July 2020.
On 14 July 2020, President Macron announced that wearing face masks in enclosed public
spaces would be law from 1 August 2020.
On 15 July 2020, Prime Minister Castex brought this forward to next week (probably from
Monday 20th or Tuesday 21st). Shortly afterwards, the Health Secretary, Olivier Véran, said
that people in France should always wear a mask now in enclosed public places and not
wait for next week’s decree.
Further information will be made available by the French government, including what
sanctions, including fines, are likely to be put in place.
Source : FranceInfo:
Before handling the mask, wash your hands with soap and water or disinfect them
with a hydro-alcoholic gel.

Cancer Support France-Languedoc (CSF-L), Covid-19 response
CSF-L continues to support Anglophones touched by cancer in the Hérault and Aveyron, as
well as extending support to people touched by Covid-19 during the crisis. In line with
guidance, this is done at distance. Our Helpline can be reached on 04 67 44 87 06. (This is
a voicemail service and we aim to return calls within 24 hours of a message being left).
If there is information you would like to share with others, please contact us using our email
We hope you stay safe and well.